Both private and public service sector organizations face an ongoing challenge to determine whether functions should be performed internally or externally. While much is written about how to make this decision from an organizational strategic perspective, there are few guidelines for the
project manager to use during the initiation and planning phases. Outsourcing is not always as easy as it sounds. Too often
outsourcing decisions are made on the basis of past practices rather than assessing the current project situation.
The recent article by Susan Peterson offers simple guidelines on
managing outsourcing projects to help project managers to evaluate the outsourcing decision from different perspectives regarding whether to outsource, insource, or employ a hybrid approach:
11 Critical Considerations for Managing Outsourcing Projects.
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