Chris Gayner's Page

After looking back over the tumult that was 2009 (see our Year in Review) it's only fit and proper that our attention should turn to the next twelve months in shared services and outsourcing. What will the future bring? Our assorted experts give you their thoughts...

Peter Andrisin, General Manager at KONE SSC in Bratislava, Slovakia highlights a few mistakes of his own in response to SSON's feature - 'Top 10 Mistakes when implementing Shared Services.'

SSON’s guide to O2C optimization. It’s the lifeblood of the business, the fuel for the corporate machine: money. And it’s O2C’s job to secure it and pipe it in, as smoothly and efficiently as possible. Choke up here and you’re depriving your organization of critical energy at the worst possible time; get all channels running fluently, however, and without obstruction, and you’ll be driving the business forwards on injections of high-octane cash..

Making the right choice on where to locate your shared services centre is imperative to its success.The factors in choosing the optimal location for your shared service organisation need to go beyond obvious considerations of tax and labour cost arbitrage, as many organisations have found to their cost. This Capgemini whitepaper explains....

Our values influence the products and services of each of these businesses, proving that good quality products and value don’t have to come at the expense of honesty and social responsibility